Billing

You can edit your subscription anytime in IncubeVR settings

Changing Plan


1. Click user avatar icon at the top right of the screen and select "Billing"

2. Under "Current Plan" section, click "Change My Plan"

3. Select your new plan

Update Payment Method


1. Click user avatar icon at the top right of the screen and select "Billing"

2. Under "Payment Method" section, click "Update Payment Method"

3. Enter your credit card details and click "Update"

Extra Billing Information


You can add any additional information to all of your receipts such as your VAT ID, full business name, and address.

1. Click user avatar icon at the top right of the screen and select "Billing"

2. Under "Extra Billing Information" section, click "Add Information"

3. Enter your details and click "Save"

Invoices / Payment History


You can download your receipts anytime under "Invoices" section in Billing settings screen.

Canceling Subscription

Need to talk to someone? We would like to help. Email us anytime at [email protected]


1. Click user avatar icon at the top right of the screen and select "Billing"

2. Scroll down to the bottom of the screen and find "Cancel Subscription" section, click "Cancel"